Privacy Policy

Effective date: 2025

Forestly Equipments (“Forestly”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit forestlyequipments.com, place an order, or interact with our services (together, the “Services”). It also describes your rights and choices under applicable laws including the California Consumer Privacy Act (CCPA/CPRA) and, where applicable, the EU/UK GDPR.

1) Who we are & contact

2) What we collect

We collect information that identifies, relates to, describes, or could reasonably be linked with you or your device, including:

• Identifiers & contact data (name, email, phone, billing/shipping address, IP address).
• Order & payment data (products purchased, order totals, limited payment details processed by our payment processors).
• Account data (login, preferences, saved addresses).
• Device/usage data (pages viewed, referring/exit pages, timestamps, approximate location from IP, cookies, pixels).
• Support communications (emails, attachments, photos/videos you send for claims, returns, or warranty).
• Inferences drawn from the above (e.g., preferences to improve your experience).

3) Sources of information

• Directly from you via checkout, forms, email, or SMS opt-ins.
• Automatically via cookies, pixels, and similar technologies.
• Service providers (e.g., payment, fulfillment, analytics, customer support tools).

4) How we use information

• Process and deliver orders; provide customer service, warranty, and returns.
• Operate, secure, personalize, and improve our website and Services.
• Detect and prevent fraud, abuse, and security incidents.
• Marketing and communications (with your consent where required), including email and optional SMS updates.
• Comply with law, enforce terms, and protect our rights, users, and the public.

5) Disclosures to third parties

We share personal information with:

• Service providers (e-commerce platform/hosting, payment processors, anti-fraud, shipping carriers, warehousing, analytics, email/SMS providers, customer support).
• Business transfers (e.g., merger, acquisition, or sale of assets).
• Legal (to comply with law, lawful requests, or enforce our rights).

We do not sell your personal information. We may engage in limited data “sharing” for cross-context behavioral advertising under California law; you can opt out (see “Your privacy rights”).

6) Cookies & similar technologies

We use cookies/pixels to run the store, keep your cart, remember preferences, measure performance, and personalize content. You can manage cookies in your browser settings; disabling some cookies may affect the site’s functionality.

7) Email & SMS marketing

If you opt in, we may send you emails or SMS about orders, cart reminders, and offers. You can unsubscribe from emails via the footer link, and you can opt out of SMS at any time by replying STOP (reply HELP for help). We do not sell phone numbers or SMS consent data.

8) Data retention

We keep personal information only as long as necessary for the purposes described above, unless a longer period is required by law (e.g., tax and accounting obligations). We then delete or de-identify the data.

9) Security

We implement technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is 100% secure.

10) Children’s privacy

Our Services are not directed to children under 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will act promptly.

11) Your privacy rights

California (CCPA/CPRA) & certain U.S. states

Depending on your state, you may have the right to:

• Know/access the categories and specific pieces of personal information we collected about you.
• Request deletion or correction of your personal information.
• Opt out of certain data sharing for cross-context behavioral advertising.
• Limit the use/disclosure of sensitive personal information (where applicable).
• Non-discrimination for exercising your rights.

To exercise rights or appeal a decision, email Support@forestlyequipments.com. You may also send a request by mail to our address above. We will verify requests and respond within 45 days (or explain if more time is needed).

To opt out of cross-context behavioral advertising, use the “Do Not Sell or Share My Personal Information” link (where provided) or email us. We honor Global Privacy Control (GPC) signals where required.

EU/UK GDPR (if applicable)

Where the GDPR applies, our legal bases include: contract performance (processing orders), legitimate interests (fraud prevention, website operations, improvements), consent (marketing cookies/SMS where required), and legal obligations (tax, accounting). You may have rights to access, rectify, erase, restrict, object, portability, and to withdraw consent at any time. Contact us using the details above.

12) International transfers

Your information may be processed in the U.S. and other countries where our service providers operate. When required, we use appropriate safeguards for cross-border transfers.

13) Links

Our site may contain links to third-party sites. We are not responsible for their content or privacy practices. Review their policies before providing personal information.

14) Changes to this policy

We may update this Privacy Policy from time to time. We will post the new policy with an updated “Effective date.” Your continued use of the Services after changes signifies acceptance.

15) How to contact us / requests

Email: Support@forestlyequipments.com
Address: 25000 Yellow Bluff Rd, Lucedale, MS 39452, United States
Phone: +1 (847) 834-4678